Terms and conditions

General Important Information

The following terms and conditions (the "Terms and Conditions") govern your use of The IPILOTEXAMS.COM ("COMPANY" or "we" or "us") Web Site www.ipilotexams.com and all associated sites linked to www.ipiloexams.com by us, our subsidiaries and affiliates (collectively the "Site" or "Web Site"). The Site is made available by Airline Training Solutions (FZE) UAE. We may change the Terms and Conditions from time to time, at any time without notice to you, by posting such changes on the Site. BY USING THE SITE, YOU ACCEPT THE UPDATED AND AGREE TO THESE TERMS AND CONDITIONS AS APPLIED TO YOUR USE OF THE SITE. If you do not agree to these Terms and Conditions, you may not access or otherwise use the Site.

We ‘Ipilotexams’ does NOT reflect the real/actual EASA/ICAO/CAA exams. Please note that NO aviation training providers has access to the real/actual EASA/ICAO/CAA central question bank databases.

We ‘Ipilotexams’ provides only practice questions that examine your knowledge rather than question bank memorization”.

Terms and Conditions

For non-native speakers of English - it's the only exam database that covers almost all languages in the world as guidance, allowing users to understand the questions and explanations in their mother tongue with words accuracy rates of 70%. Users of our website must exert additional effort in their native language (mother tongue) to understand the actual meaning of the questions and explanations.

Credentials - can only be used in three devices per person. An example would be a computer, an iPad, and a mobile phone.

Feedback- We are really grateful for your feedback. As humans, we make unintentional mistakes/errors. We are happy to help you if you write to; support@ipilotexams.com

Proprietary Rights - All rights, title and interest in and to the Site, all the content (including, for example, audio, photographs, illustrations, graphics, other visuals, video, copy, software, etc.), code, data and materials thereon, the look and feel, design and organization of the Site, and the compilation of the content, code, data and materials on the Site, including but not limited to any copyrights, trademark rights, patent rights, database rights, moral rights, sui generis rights and other intellectual property and proprietary rights therein. Your use of the Site does not grant to you ownership of any content, code, data or materials you may access on the Site.

Prohibited Use - Any commercial distribution, publishing or exploitation of the Site, or any content, code, data or materials on the Site, is strictly prohibited unless you have received the express prior permission of COMPANY or the applicable rights holder- You may not otherwise download, display, copy, reproduce, distribute, modify, perform, transfer, create derivative works from, sell or otherwise exploit any content, code, data or materials on the Site. If you make other use of the Site, or the content, code, data or materials thereon, except as otherwise provided above, you may violate copyright and other laws the countries, as well as applicable state laws and may be subject to liability for such unauthorized use. COMPANY will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

Trademarks - The trademarks, logos, service marks and trade names (collectively the "Trademarks") displayed on the Web Site or on content available through the Web Site are registered and unregistered Trademarks of ours and others and may not be used unless authorized by the trademark owner. All Trademarks not owned by us that appear on the Web Site or on or through the Web Site's services, if any, are the property of their respective owners. Nothing contained on the Web Site should be construed as granting, by implication, or otherwise, any license or right to use any Trademark displayed on the Web Site without our written permission or that of the third party rights holder. Your misuse of the Trademarks displayed on the Site is strictly prohibited.

User Information- In the course of your use of the Site, you may be asked to provide certain personalized information to us (such information referred to hereinafter as "User Information"). Our information collection and use policies with respect to the privacy of such User Information are set forth in the Site's Privacy Policy which is incorporated herein by reference for all purposes. You acknowledge and agree that you are solely responsible for the accuracy and content of User Information, and you agree to keep it up to date.

Submitted Materials- Unless specifically requested, we do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you through the Site, by e-mail or in any other way. Any information, creative works, demos, ideas, suggestions, concepts, methods, systems, designs, plans, techniques or other materials submitted or sent to us (including, for example and without limitation, that which you submit or post to our chat rooms, message boards, and/or our blogs, or send to us via e-mail) ("Submitted Materials") will be deemed not to be confidential or secret, and may be used by us in any manner consistent with the Site's Privacy Policy. By submitting or sending Submitted Materials to us, you: (i) represent and warrant that the Submitted Materials are original to you, that no other party has any rights thereto, and that any "moral rights" in Submitted Materials have been waived, and (ii) you grant us and our affiliates a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sub licensable right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display, make, sell and export such material (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed. We cannot be responsible for maintaining any Submitted Material that you provide to us, and we may delete or destroy any such Submitted Material at any time.

Prohibited User Conduct - You warrant and agree that, while using the Web Site and the various services and features offered on or through the Web Site, you shall not:
  1. impersonate any person or entity or misrepresent your affiliation with any other person or entity;

  2. insert your own or a third party's advertising, branding or other promotional content into any of the Web Site's content, materials or services (for example, without limitation, in an RSS feed or a podcast received from COMPANY or otherwise through the Web Site), or use, redistribute, republish or exploit such content or service for any further commercial or promotional purposes; or

  3. attempt to gain unauthorized access to other computer systems through the Web Site. You shall not:
    1. engage in spidering, "screen scraping," "database scraping," harvesting of e-mail addresses, wireless addresses or other contact or personal information, or any other automatic means of accessing, logging-in or registering on the Site or for any services or features offered on or through the Site, or obtaining lists of users or obtaining or accessing other information or features on, from or through the Site or the services offered on or through the Site, including, without limitation, any information residing on any server or database connected to the Site or any services offered on or through the Site;

    2. obtain or attempt to obtain unauthorized access to computer systems, materials, information or any services made available on or through the Site through any means;

    3. use the Site or the services made available on or through the Site in any manner with the intent to interrupt, damage, disable, overburden, or impair the Site or such services, including, without limitation, sending mass unsolicited messages or "flooding" servers with requests;

    4. use the Web Site or the Web Site's services or features in violation of COMPANY's or any third party's intellectual property or other proprietary or legal rights; or

    5. use the Site or the Site's services in violation of any applicable law. You further agree that you may not attempt (or encourage or support any one else's attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Site or the Site's services, or any content thereof, or make unauthorized use thereof. You agree that you will not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made publicly available or provided for through the Site.
Public Forums - COMPANY may, from time to time, make messaging services, chat services, bulletin boards, message boards, blogs, other forums and other such services available on or through the Web Site. In addition to any other rules or regulations that we may post in connection with a particular service, you agree that you shall not upload, post, transmit, distribute or otherwise publish through the Web Site or any service or feature made available on or through the Web Site, any materials which
  1. restrict or inhibit any other user from using and enjoying the Web Site or the Web Site's services,

  2. are fraudulent, unlawful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, offensive, pornographic, pedophilic, profane, sexually explicit or indecent,

  3. constitute or encourage conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law,

  4. violate, plagiarize or infringe the rights of third parties including, without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy or publicity or any other proprietary right,

  5. contain a virus, spyware, or other harmful component,

  6. contain embedded links, advertising, chain letters or pyramid schemes of any kind, or

  7. constitute or contain false or misleading indications of origin, endorsement or statements of fact.
You further agree not to impersonate any other person or entity, whether actual or fictitious, including anyone from the Web Site or COMPANY. You alone are responsible for the content and consequences of any of your activities.

Right to Monitor and Editorial Control- COMPANY reserves the right, but does not have an obligation, to monitor and/or review all materials posted to the Web Site or through the Web Site's services or features by users, and COMPANY is not responsible for any such materials posted by users. However, COMPANY reserves the right at all times to edit, refuse to post or to remove any information or materials, in whole or in part, that in COMPANY's sole discretion are objectionable or in violation of this Terms of Use, COMPANY's policies or applicable law. We may also impose limits on certain features of the forums or restrict your access to part or all of the forums without notice or penalty if we believe you are in breach of the guidelines set forth in this paragraph, our terms and conditions or applicable law, or for any other reason without notice of liability.

Private or Sensitive Information on Public Forums- It is important to remember that comments submitted to a forum may be recorded and stored in multiple places, both on our Web Site and elsewhere on the Internet, which are likely to be accessible for a long time and you have no control over who will read them now or in the future. It is therefore important that you are careful and selective about the personal information that you disclose about yourself and others, and in particular, you should not disclose sensitive, proprietary or confidential information in your comments to our public forums.

Linking to the Web Site - You agree that if you include a link from any other web site to the Web Site, such link shall open in a new browser window and shall link to the full version of an HTML formatted page of this Web Site. You are not permitted to link directly to any image hosted on the Web Site or our services, such as using an "in-line" linking method to cause the image hosted by us to be displayed on another web site. You agree not to download or use images hosted on this Web Site on another web site, for any purpose, including, without limitation, posting such images on another site. You agree not to link from any other web site to this Web Site in any manner such that the Web Site, or any page of the Web Site, is "framed," surrounded or obfuscated by any third party content, materials or branding. We reserve all of our rights under the law to insist that any link to the Web Site be discontinued, and to revoke your right to link to the Web Site from any other web site at any time upon written notice to you.

Third Party Web Sites - You may be able to link from the Web Site to third party web sites and third party web sites may link to the Web Site ("Linked Sites"). You acknowledge and agree that we have no responsibility for the information, content, products, services, advertising, code or other materials which may or may not be provided by or through Linked Sites, even if they are owned or run by affiliates of ours. Links to Linked Sites do not constitute an endorsement or sponsorship by us of such web sites or the information, content, products, services, advertising, code or other materials presented on or through such web sites. Also, COMPANY is not responsible for web casting or any other form of transmission received from any Linked Sites. Any reliance on the contents of a third party web site is done at your own risk and you assume all responsibilities and consequences resulting from such reliance.

Disclaimer of warranties - the site, including, without limitation, all services, content, functions and materials, is provided "as is," "as available", without warranty of any kind, either express or implied, including, without limitation, any warranty for information, data, data processing services, uptime or uninterrupted access, any warranties concerning the availability, accuracy, usefulness, or content of information, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose, and we hereby disclaim any and all such warranties, express and implied. we do not warrant that the site or the services, content, functions or materials contained therein will be timely, secure, uninterrupted or error free, or that defects will be corrected. we make no warranty that the site will meet users' requirements. no advice, results or information, whether oral or written, obtained by you from us or through the site shall create any warranty not expressly made herein. company also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the site or your downloading of any materials, data, text, images, video, or audio from the site. If you are dissatisfied with the site, your sole remedy is to discontinue using the site. we try to ensure that the information posted on the site is correct and up-to-date. we reserve the right to change or make corrections to any of the information provided on the site at any time and without any prior warning. we cannot, and do not, guarantee the correctness, precision, thoroughness or completeness of any of the information available on the site, nor will we be liable for any inaccuracy or omission concerning any of the information provided on the site. without limitation of the above in this section, company and its affiliates, suppliers and licensors make no warranties or representations regarding any products or services ordered or provided via the site, and hereby disclaim, and you hereby waive, any and all warranties and representations made in product or services literature, frequently asked questions documents and otherwise on the site or in correspondence with company or its agents. any products and services ordered or provided via the site are provided by company "as is", except to the extent, if at all, otherwise set forth in a license or sale agreement separately entered into in writing between you and company or its licensor or supplier

Termination - COMPANY may terminate, change, suspend or discontinue any aspect of the Site or the Site's services at any time. COMPANY may restrict, suspend or terminate your access to the Site and/or its services if we believe you are in breach of our terms and conditions or applicable law, or for any other reason without notice or liability. COMPANY maintains a policy that provides for the termination in appropriate circumstances of the Web Site use privileges of users who are repeat infringers of intellectual property rights.

Changes to Terms of Use - COMPANY reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Terms of Use, in whole or in part, at any time. Changes in this Terms of Use will be effective when posted. Your continued use of the Site and/or the services offered on or through the Site after any changes to this Terms of Use are posted will be considered acceptance of those changes.

User names and passwords - You are responsible for all access to and use of your username and password for our Website, whether they are given to you or selected by you. Third parties cannot use these or obtain them from you. In the event of any unauthorised use of them or any other breach of security on our Website that comes to your attention, please notify us immediately.

Consent - We may use your personal information with your consent for the following purposes: We can contact you by phone, email, or text. We will provide you with marketing from third parties. If you change your mind, you have the right to withdraw your consent. It is your choice how we use your personal information to communicate with you, to send you marketing information, to provide you with customized and relevant advertising, and whether to keep you logged into your account. To process payments and manage accounts, operate, measure, and improve our Services, ensure that our Services are secure, safe, and operational, and customise site content to include items and services you may like in response to your actions. We may contact you in order to prevent, detect, mitigate, and investigate fraud, security breaches, or other potentially prohibited and illegal activities.

Policy on refunds - It is the student's or the employer's responsibility to provide the reason for the refund and this reason must be acceptable by ipilotexams. Students may request a refund after a subscription has been purchased, but the request must be made within 14 days of the subscription purchase. The refund amount will be reduced by 10% and refunds will be sent to students, or to their employers if their employer paid the fee. by 10% and refunds will be sent to students, or to their employers if their employer paid the fee.

Should you have any query please do not hesitate to contact us on support@ipilotexams.com


Effective date – 03 Dec 2021